This Privacy Policy explains how royal88 collects, uses, stores, discloses, and protects the personal data of Players who register and interact with the royal88 Platform. By creating an Account or using any royal88 service, you consent to the practices described in this Policy.
In this Privacy Policy, the following definitions apply:
royal88 collects the following categories of Personal Data from Players:
2.1 Registration Data. Full legal name, date of birth, gender, nationality, residential address (including city, postcode, and country), email address, and mobile phone number provided at the time of Account creation.
2.2 Identity Verification Data. Government-issued identification documents (such as Malaysian MyKad, passport, or driving licence), selfie photographs, and proof of address documents submitted during the KYC verification process required under our licensing obligations.
2.3 Financial Data. Payment method details including e-wallet identifiers (Touch n Go eWallet, Boost, GrabPay), bank account numbers (Maybank, CIMB, Public Bank, Hong Leong Bank), and transaction history including deposit amounts, withdrawal amounts, and dates.
2.4 Gaming Activity Data. Records of all bets placed, games played, wagering history, bonus usage, session durations, and outcomes across all royal88 products including casino, slots, and sportsbook.
2.5 Technical Data. IP address, device type, browser type and version, operating system, referring URLs, pages visited, time spent on pages, and other web analytics data collected automatically when you access the Platform.
2.6 Communications Data. Records of your communications with royal88 support via live chat, email, or any other channel, including the content of support requests and our responses.
2.7 Responsible Gaming Data. Records of any responsible gaming tools you have activated, including deposit limits, self-exclusion periods, and session time controls.
royal88 collects Personal Data through the following means:
royal88 processes your Personal Data for the following purposes:
royal88 processes your Personal Data on the following legal bases:
royal88 does not sell your Personal Data to third parties. We may share your data with the following categories of recipients where necessary:
All third-party service providers engaged by royal88 are required to process Personal Data only on our documented instructions and in accordance with applicable data protection standards.
As an internationally licensed operator, royal88 may transfer Personal Data to jurisdictions outside Malaysia in connection with the provision of Platform services, including to our licensing jurisdiction and the jurisdictions of our technology and payment partners. Where such transfers occur, royal88 ensures that appropriate safeguards are in place, including contractual data protection clauses consistent with recognised international standards. Players based in Malaysia should be aware that the data protection laws of the recipient jurisdiction may differ from those applicable in Malaysia.
royal88 retains Personal Data for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal and regulatory obligations. Specifically:
Following the expiry of the applicable retention period, Personal Data is securely deleted or anonymised in accordance with royal88's data disposal procedures.
royal88 uses cookies and similar tracking technologies on the Platform for the following purposes:
You may manage your cookie preferences through your browser settings. Disabling essential cookies may affect the functionality of the Platform, including your ability to maintain a login session. royal88 does not use third-party advertising cookies or share analytics data with advertising networks for targeted advertising purposes.
Subject to applicable data protection legislation and royal88's legal obligations, you have the following rights in relation to your Personal Data:
To exercise any of these rights, please contact royal88 support via live chat or at [email protected]. royal88 will respond to all verified data subject requests within thirty (30) days of receipt.
royal88 implements technical and organisational security measures appropriate to the risk level of Personal Data processing on the Platform. These measures include:
Notwithstanding these measures, no data transmission over the internet is entirely secure. Players are responsible for maintaining the confidentiality of their Account credentials and for using a secure, private network when accessing the Platform.
The royal88 Platform is strictly restricted to individuals aged 21 years or older. royal88 does not knowingly collect Personal Data from persons under the age of 21. If royal88 becomes aware that Personal Data has been collected from a person under the minimum age, such data will be deleted immediately and the associated Account will be permanently closed. If you believe a person under 21 has registered on the Platform, please contact royal88 support immediately at [email protected].
royal88 reserves the right to update this Privacy Policy at any time. Where changes are material, we will provide notice via the Platform or by email to your registered address prior to the changes taking effect. The "Effective Date" at the top of this Policy reflects the date of the most recent revision. Continued use of the Platform following the effective date of an updated Policy constitutes acceptance of the revised terms. Players who do not accept material changes may close their Account in accordance with the Account Termination provisions in the royal88 Terms and Conditions.
For questions, data subject requests, or complaints regarding royal88's handling of your Personal Data, please contact:
If you are not satisfied with royal88's response to a data protection complaint, you may refer the matter to the relevant supervisory authority or data protection regulator in your jurisdiction.
This Privacy Policy was last updated on 1 January 2026.
Six ways we keep your personal data safe on the royal88 Platform
All data transmitted between your device and royal88 servers is protected by 256-bit SSL/TLS encryption – the same standard used by international banks and payment platforms.
We verify every Player's identity under our licensing obligations. This protects your Account from fraudulent access and ensures your withdrawals go only to you.
royal88 does not sell your personal data to advertisers or data brokers. Data shared with third parties is limited strictly to what is necessary for Platform operations and legal compliance.
Access, correct, export, or delete your Personal Data at any time. royal88 responds to all verified data subject requests within 30 days, with no unnecessary obstruction.
Real-time anomaly detection monitors Account activity around the clock. If unusual activity is detected, our security team responds immediately to protect your balance and account integrity.
Questions about your data? The royal88 support team is available 24/7 via live chat on Malaysian Time. Privacy and data concerns are treated as high-priority tickets.
royal88 is built on trust. From 256-bit SSL to strict no-data-sales policies, every Malaysian member's privacy is protected at every layer of the Platform. Ready to explore royal88 with confidence?